Wheelchair Transport

Eureka Taxis :: Services :: Wheelchair Access Vehicles (WAV)

Eureka Taxis Ballarat is your only trusted wheelchair transport provider that takes safety and professionalism when transporting wheelchair passengers seriously.
 
Our drivers are rigorously trained in the latest safety and compliance practices to ensure that your journey is safe and enjoyable.
 
We understand that you as a disabled person of our society should not mean that you can not fulfill your life to its full extent.
We will treat you with the respect and dignity you deserve every single day.
 
Our wheelchair vans are stock Renault Masters which have then undergone a rigid prefabrication and recertification to be able to transport you in style and safety.
 
We work with many agencies as well as NDIS self funded and plan managed participants and look forward with a smile and a caring hand to your next trip.

Wheelchairs:

Any wheelchair that has the correct ISO mount points are supported and allowed. If your chair does not have the correct mounts we are not able to transport you and the chair – you will need to disembark the chair (if possible) and fold up the chair or seek alternate transport

Scooters:

All scooters need to have 4 (four) certified mounts. Two of these mounts are to be on the front and two of them must be on the rear, typically near the wheels. If your scooter does not have the correct mounting points, we are unable to transport you in our taxis.

Seatbelts are required by law and MUST be worn by all passengers that wish to sit in the vehicle (or are unable to disembark) whilst the vehicle is in motion. 

Wearing a seatbelt significantly reduces the risk of injury and death in the event of a vehicle roll over or accident / sudden breaking application. 

If your chair has a seatbelt built in – you are not required to wear the seatbelt fitted to the vehicle, providing that the chair has been correctly strapped down.

Unbooked Rates:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 1 SedanDay$4.00$2.004 p/km
$0.715 p/min
Tariff 2 SedanNight$7.80$2.004 p/km
$0.715 p/min
Tariff 3 MaxiDay$4.00$3.093 p/km$1.083 p/min
Tariff 4 MaxiNight$7.80$3.093 p/km$1.083 p/min

Booked Rates:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 7 SedanDay$6.10$2.30 p/km$0.800 p/min
Tariff 8 SedanNight$10.00$2.30 p/km$0.800 p/min
Tariff 9 MaxiDay$6.10$3.450 p/km$1.260 p/min
Tariff 10 MaxiNight$10.00$3.450 p/km$1.260 p/min

Public Holiday Rates Unbooked & Booked:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 5 SedanDay$8.65$2.004 p/km$0.715 p/min
Tariff 6 MaxiNight$8.65$3.093 p/km$1.083 p/min
Tariff 11 SedanDay$10.90$2.300 p/km$0.800 p/min
Tariff 12 MaxiNight$3.60$3.450 p/km$1.260 p/min

ExtraPrice
Booking Fee$2.10
Late night fee$3.80
Holiday fee$4.65
CPV Levy Recovery Fee$1.16 (including GST)
Premium Services Booking Fee$11.00
Wheelchair / Scooter Lifting Fee$30.00
Call Out Fee$10 ++
Cleaning feeUp to $120

Terms & Conditions


* For 5-11 passengers (including a person(s) who uses a wheelchair or of other mobility aid) or where the hirer, specifically requests a larger then standard vehicle regardless of the number of passengers (except where the booking is for a person(s) who uses a wheelchair or other mobility aid)
**Holiday rate applies all day Christmas Day, Boxing Day, New Year’s Day; and from 6PM on New Year’s Eve. It also applies from 7PM on the evenings prior to other Victorian public holidays until the morning of the public holiday for all unbooked fares and are from midnight to midnight for booked fares.
*** When the hirer specifically asks requests the hire of as premium service vehicle and agreed to the charge of up to $11 per trip.
**** A cleaning fee of up to $120.00 applies if the passenger soils the vehicle with food, drink and other bodily fluids. Whether this fee is charged is left up to the discretion of the driver.
***** Call out fees are charges in increments of $10. 10-20Kms = $10, 20-30Kms = $20
, 30-40Kms = $30, 40-50Kms =$40, 50-60Kms = $50, 60+ / Melbourne Airport = $60 excluding Melbourne city and beyond.

****** Tolls (Both Eastlink & Citylink) are extra as per the signposted rates sticker in the vehicle and are added on top of the metered fare.

25kms and this is how you will be charged.Driver was good, however we waited almost an hour for the taxi to show up due to short staff. But the amount we had to pay was too much.
Chen Cardoza
Chen Cardoza
1752309388
Great service and people 👏
B J Maher
B J Maher
1752208507
nathan latta
nathan latta
1752115354
Very good service
mia
mia
1752023133
Excellent taxi serviceNice to be able to actually talk to an operator.They kept me informed of changes in pickup time.Very courteous and pleasant driver.Very clean cab.Arrived on time.Drove safely and took as direct a route to destination as possible.Great service.Thankyou Eureka
Matthew Adams
Matthew Adams
1751930203
Pleasant drive from L’espresso to Volkswagen with no issues. Would recommend
Kieran Tyrrell
Kieran Tyrrell
1751851034
It’s a good feeling when you’re in good hands with Eureka Taxis. They are reliable, on time, communicate well and a pleasure to drive safely with them.
Jean Hilton
Jean Hilton
1751433618
Had the pleasure of Josh for my two trips tonight. Was on time, explained the charges, careful driving and the taxi was nice and warm and dropped me off right outside the door. Had a lovely, friendly chat on both trips. All my trips with Eureka have been great. Highly recommend. Many thanks
Megan Flakelar
Megan Flakelar
1751179884
Thank you once again Josh for driving my daughter to and from work, making her feel comfortable. Excellent communication and service, I won’t use anyone else 😉
Jo Dimichiel
Jo Dimichiel
1751114130
I am very happy with the service the out the year.Big👍 up to Damien who has picked me up most Wednesday nights.Couldn’t ask for a friendlier driver.Happy Christmas and New Year to everyone at Eureka Taxis see u again on the 29 th January 2025 at 9.45 p.m
A very pleasant young lady and an excellent driver. We got straight to where we were going quickly. Thanks very much.Kate Waud
kate waud
kate waud
1750807644
Was definitely happy with Eureka Taxis Vivian was excellent at arranging our before and after transfers to a Deb ball on a Friday night for 5 people in Maxi Taxi Also thank you to Mathew who did the driving 🙂
Susan Benson
Susan Benson
1750505808
Had Ebony as a driver to help transport my dad home after surgery, car was clean, Ebony was respectful, courteous, and had the best sense of humour. Thanks Ebony
Alysha Charlton
Alysha Charlton
1750396389
Mark, Geoff, Damien, Matthew, Ebony and Vivian are all safe and great friendly drivers who you can chat with if you like. They know how to bring smiles to passengers faces.Great friendly team always love meeting the new drivers too.
Great friendly, prompt, efficient company 10/10
briyn swny
briyn swny
1749944495
Whenever I have booked a taxi with these guys, they show up on time and the drivers are nice and helpful.
T J
T J
1749273313
Matt was great today in the horrible weather, super friendly had a great chat and smooth ride
Tracey
Tracey
1749194801
Keira
Keira
1749074944
Excellent service once again thanks
Rod C
Rod C
1748995860
João Ruivo
João Ruivo
1748844897
Once I found the correct url to book online the booking process went smoothly. There is no online booking link on eurekataxis.com.au, you need to use book.etwv.com.au I was kept informed with text messages of booking and driver assignment and I was able to track the taxi. Jeff arrived on time, car was clean and Jeff was friendly and got me there safely and on time. Overall another excellent service from Eureka Taxis.
Keith Andrews
Keith Andrews
1748564620
Josh the driver was very nice, drove well and was very helpfull. The best taxi service in Ballarat.
Graeme Ryrie
Graeme Ryrie
1748517275
I was picked up promptly. Mark was amazing. He was such a character. Will be using Eureka taxis from now on.
Sharon Hayes
Sharon Hayes
1748404578
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