Wheelchair Transport

Eureka Taxis :: Services :: Wheelchair Access Vehicles (WAV)

Eureka Taxis Ballarat is your only trusted wheelchair transport provider that takes safety and professionalism when transporting wheelchair passengers seriously.
 
Our drivers are rigorously trained in the latest safety and compliance practices to ensure that your journey is safe and enjoyable.
 
We understand that you as a disabled person of our society should not mean that you can not fulfill your life to its full extent.
We will treat you with the respect and dignity you deserve every single day.
 
Our wheelchair vans are stock Renault Masters which have then undergone a rigid prefabrication and recertification to be able to transport you in style and safety.
 
We work with many agencies as well as NDIS self funded and plan managed participants and look forward with a smile and a caring hand to your next trip.

Wheelchairs:

Any wheelchair that has the correct ISO mount points are supported and allowed. If your chair does not have the correct mounts we are not able to transport you and the chair – you will need to disembark the chair (if possible) and fold up the chair or seek alternate transport

Scooters:

All scooters need to have 4 (four) certified mounts. Two of these mounts are to be on the front and two of them must be on the rear, typically near the wheels. If your scooter does not have the correct mounting points, we are unable to transport you in our taxis.

Seatbelts are required by law and MUST be worn by all passengers that wish to sit in the vehicle (or are unable to disembark) whilst the vehicle is in motion. 

Wearing a seatbelt significantly reduces the risk of injury and death in the event of a vehicle roll over or accident / sudden breaking application. 

If your chair has a seatbelt built in – you are not required to wear the seatbelt fitted to the vehicle, providing that the chair has been correctly strapped down.

Unbooked Rates:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 1 SedanDay$4.00$2.004 p/km
$0.715 p/min
Tariff 2 SedanNight$7.80$2.004 p/km
$0.715 p/min
Tariff 3 MaxiDay$4.00$3.093 p/km$1.083 p/min
Tariff 4 MaxiNight$7.80$3.093 p/km$1.083 p/min

Booked Rates:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 7 SedanDay$6.10$2.30 p/km$0.800 p/min
Tariff 8 SedanNight$10.00$2.30 p/km$0.800 p/min
Tariff 9 MaxiDay$6.10$3.450 p/km$1.260 p/min
Tariff 10 MaxiNight$10.00$3.450 p/km$1.260 p/min

Public Holiday Rates Unbooked & Booked:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 5 SedanDay$8.65$2.004 p/km$0.715 p/min
Tariff 6 MaxiNight$8.65$3.093 p/km$1.083 p/min
Tariff 11 SedanDay$10.90$2.300 p/km$0.800 p/min
Tariff 12 MaxiNight$3.60$3.450 p/km$1.260 p/min

ExtraPrice
Booking Fee$2.10
Late night fee$3.80
Holiday fee$4.65
CPV Levy Recovery Fee$1.16 (including GST)
Premium Services Booking Fee$11.00
Wheelchair / Scooter Lifting Fee$30.00
Call Out Fee$10 ++
Cleaning feeUp to $120

Terms & Conditions


* For 5-11 passengers (including a person(s) who uses a wheelchair or of other mobility aid) or where the hirer, specifically requests a larger then standard vehicle regardless of the number of passengers (except where the booking is for a person(s) who uses a wheelchair or other mobility aid)
**Holiday rate applies all day Christmas Day, Boxing Day, New Year’s Day; and from 6PM on New Year’s Eve. It also applies from 7PM on the evenings prior to other Victorian public holidays until the morning of the public holiday for all unbooked fares and are from midnight to midnight for booked fares.
*** When the hirer specifically asks requests the hire of as premium service vehicle and agreed to the charge of up to $11 per trip.
**** A cleaning fee of up to $120.00 applies if the passenger soils the vehicle with food, drink and other bodily fluids. Whether this fee is charged is left up to the discretion of the driver.
***** Call out fees are charges in increments of $10. 10-20Kms = $10, 20-30Kms = $20
, 30-40Kms = $30, 40-50Kms =$40, 50-60Kms = $50, 60+ / Melbourne Airport = $60 excluding Melbourne city and beyond.

****** Tolls (Both Eastlink & Citylink) are extra as per the signposted rates sticker in the vehicle and are added on top of the metered fare.

Excellent serviceHighly recommendedVery competent and EfficientExperienced ServiceThe Best in Ballarat VIC Australia…
Ana Hizar
Ana Hizar
1716193403
Fazal Chaudry
Fazal Chaudry
1716161714
This was my first time using Eureka taxis. They were thoughtful and helpful and turned up right when they said they would.
Alison Vinson
Alison Vinson
1715913871
Quick pickup easy no fuss prebooking direct route to destination that’s all I could ask for will use Eureka Taxis again first
robert goon
robert goon
1715337416
Great customer service by Jeff.
Donna Johansen
Donna Johansen
1715045057
Very kind and courteous it was a pleasure.
Kim Barnes
Kim Barnes
1714375102
The driver was punctual as per the time sent to me he would be there. He was super nice, easy to have a chat with and dropped me to exactly where I needed to go. Knew his location. I would travel with these guys again any day, although it had been many years since I last used a taxi. Thanks T! 😊
Cassie Kemp
Cassie Kemp
1713851577
Excellent service and trip yet again, thank you Damien.
Rebekah Kelly
Rebekah Kelly
1713785432
All 18 Ladies, in their 60s through to 80s, couldn’t be happier with your excellent service, courteous, helpful staff & timely notifications. Best taxi service that any of us have experienced. Looking forward to using Eureka taxis tomorrow as we leave lovely Ballarat & head home to Gippsland via trains. Will definately use your service when next in Ballarat.Sincere thanks for your prompt, efficient service. Robyn & all.
Chris WILSON
Chris WILSON
1713440982
Reliable, prompt, polite and professional
pugmania31mg
pugmania31mg
1713199606
Jeff is a lovely taxi driver and remembered us from last time we used this service for an elderly gentleman. Highly recommend
Dee Smith
Dee Smith
1713077560
Excellent service, a great service, phone charger’s not working,? taxi driver very helpful OK,Regards Kevin.
Kevin Muller
Kevin Muller
1712825605
Nice clean car. Friendly driver.
Had an appointment and car not starting. Taxi driver was efficient and friendly.
Kathy Paul
Kathy Paul
1711537319
Fantastic taxi service very accommodating and friendly we will definitely use them again next time we are in Ballarat.
The Shire
The Shire
1710628101
Friendly prompt service and cheaper than Uber!
Mark Bishop
Mark Bishop
1710570226
Best service in Ballarat. Friendly local drivers. Prompt and reliable. Cars smelt amazing. Phone staff very professional. Would absolutely recommend! 5 stars
Glenda Haynes
Glenda Haynes
1710315738
Prompt pickup, and hassle free trip.👍
Dave Davidson
Dave Davidson
1710204353
Good customer service and I would like to have him again
High Speed
High Speed
1710115971
Highly recommend this companyFrom the girl answering the phone to our driver Damien. The service was 100% ,and the friendly staff gave me confidence again will travelling in taxi’s.You are notified at all times as to when your taxi will arrive.Will definitely only use this company from now on.Thank you for making our trip safe and enjoyable.
Joy Craig
Joy Craig
1710108969
Stuart was prompt with the pick up. He was very polite and professional, very personable. Excellent service!
Nathalie Rayner
Nathalie Rayner
1709946031
Great service thanks
JULIE Ànne
JULIE Ànne
1709766535
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