NDIS

Eureka Maxis Ballarat : Services - NDIS

We do the driving, but as a Eureka Taxis Ballarat passenger, or for anyone requiring extra care, you’re in safe hands with our professional drivers and modern vehicle fleet.
 
Every day, Eureka Taxis Ballarat assists passengers with disability get to and from their life commitments, safely and reliably with our modern vehicle fleet.

We have built trust within the community for the past two years, treating passengers with dignity and respect by assisting them to live out a normal and proactive life, which makes Eureka Taxis the perfect NDIS transport partner for your next trip for all NDIS participants.

As an NDIS transport provider for more than two years, we have a specialised team of experts ready to assist you with your transport needs and offering you the extra care you need.

We understand that having the ability to use safe and reliable transport is key to maintaining your independence so you can continue to live a fulfilling life.

This may mean travelling to work, school or study, or it might mean transport to appointments or social events, no matter what the occasion – Eureka Taxis Ballarat has you covered.

By choosing Eureka Taxis Ballarat, you can use your NDIS transport funding and take control of your travel. Our fleet of vehicles includes taxis and wheelchair accessible vehicles to get you to and from where you need to go in a vehicle suited to your individual needs.

Additionally, unlike others, our call centre is manned by real & local people all day – every day, 365 days a year.

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You will generally be able to access funding through the NDIS for transport support if you are unable to use public transport without substantial difficulty due to your disability. You can refer to your individual NDIS plan to see if you have transport funding available.

For more information about the NDIS and transport funding click here

https://www.ndis.gov.au/participants/creating-your-plan/plan-budget-and-rules/transport-funding

Our dedicated NDIS support team understands that having the ability to use safe and reliable transport is important in maintaining independence. For many this may mean travelling to work, school or study, or it might mean transport to appointments or social events.

To be able to book transport please call 1300 18 33 60 and provide your account number or mobile phone number. Alternatively you can book online at https://book.eurekataxis.com.au or via our smart phone apps.

To get started with a NDIS Account with Eureka Taxis please follow the following link

Yes!

Every one of our drivers are extensively trained to undertake work from any situation. Our NDIS co-coordinators leave very detailed instructions on all NDIS account(s) for driver(s) to see.

M40 / Multi Purpose Taxi Program (MPTP) cards can not be used in conjunction with NDIS funding as per section 9 of the MPTP Terms and conditions. Any driver using M40 / MPTP cards with any other government subsidized payments should be reported to CPV via email mptp@cpv.vic.gov.au 

How Eureka Taxis works within the NDIS

Eureka Taxis NDIS Accounts are available for anyone with a Self or Planned managed transport allowance from the NDIS.

It takes around 7-14 business days for us to complete the setup of your account, draw up and lodge your service agreement as well as get you setup within our system once we have received your signed service agreement.

We will invoice your plan weekly, within 14 days of any trip with a 7 day payment term (unless otherwise negotiated).

For further information please use the obtain more information form above or email ndis@eurekataxis.com.au

How Eureka Taxis works for NDIS Support Coordinators

After more than two years providing mobility access for Australians with disability, we know one thing for certain; every passenger’s needs are different. That’s why we’re flexible when working with you to manage travel for your participants.

As a registered NDIS transport provider, we work directly with Support Coordinators like yourself to understand mobility needs and budget constraints, helping participants to make choices around their individual transport needs.  

We work with you to prevent unnecessarily waste of funds and work towards fraud and unruly behaviours with participants.

Every NDIS participant is treated with dignity and respect on a first come, first served basis.

How Eureka Taxis works within the NDIS

The NDIS is designed to give Australians the freedoms to be able to live independently and to be able to achieve their life goals.
 
That philosophy of control flows right through your relationship with Eureka Taxis and beyond. From trip histories to invoicing, everything is recorded and transparent and integrates seamlessly with all major accounting software packages. 
 
At any point we are able to go back and retrieve job details using the job number, customer name or address and replay the trip in real time using state of the art GPS tracking.

Excellent serviceHighly recommendedVery competent and EfficientExperienced ServiceThe Best in Ballarat VIC Australia…
Ana Hizar
Ana Hizar
1716193403
Fazal Chaudry
Fazal Chaudry
1716161714
This was my first time using Eureka taxis. They were thoughtful and helpful and turned up right when they said they would.
Alison Vinson
Alison Vinson
1715913871
Quick pickup easy no fuss prebooking direct route to destination that’s all I could ask for will use Eureka Taxis again first
robert goon
robert goon
1715337416
Great customer service by Jeff.
Donna Johansen
Donna Johansen
1715045057
Very kind and courteous it was a pleasure.
Kim Barnes
Kim Barnes
1714375102
The driver was punctual as per the time sent to me he would be there. He was super nice, easy to have a chat with and dropped me to exactly where I needed to go. Knew his location. I would travel with these guys again any day, although it had been many years since I last used a taxi. Thanks T! 😊
Cassie Kemp
Cassie Kemp
1713851577
Excellent service and trip yet again, thank you Damien.
Rebekah Kelly
Rebekah Kelly
1713785432
All 18 Ladies, in their 60s through to 80s, couldn’t be happier with your excellent service, courteous, helpful staff & timely notifications. Best taxi service that any of us have experienced. Looking forward to using Eureka taxis tomorrow as we leave lovely Ballarat & head home to Gippsland via trains. Will definately use your service when next in Ballarat.Sincere thanks for your prompt, efficient service. Robyn & all.
Chris WILSON
Chris WILSON
1713440982
Reliable, prompt, polite and professional
pugmania31mg
pugmania31mg
1713199606
Jeff is a lovely taxi driver and remembered us from last time we used this service for an elderly gentleman. Highly recommend
Dee Smith
Dee Smith
1713077560
Excellent service, a great service, phone charger’s not working,? taxi driver very helpful OK,Regards Kevin.
Kevin Muller
Kevin Muller
1712825605
Nice clean car. Friendly driver.
Had an appointment and car not starting. Taxi driver was efficient and friendly.
Kathy Paul
Kathy Paul
1711537319
Fantastic taxi service very accommodating and friendly we will definitely use them again next time we are in Ballarat.
The Shire
The Shire
1710628101
Friendly prompt service and cheaper than Uber!
Mark Bishop
Mark Bishop
1710570226
Best service in Ballarat. Friendly local drivers. Prompt and reliable. Cars smelt amazing. Phone staff very professional. Would absolutely recommend! 5 stars
Glenda Haynes
Glenda Haynes
1710315738
Prompt pickup, and hassle free trip.👍
Dave Davidson
Dave Davidson
1710204353
Good customer service and I would like to have him again
High Speed
High Speed
1710115971
Highly recommend this companyFrom the girl answering the phone to our driver Damien. The service was 100% ,and the friendly staff gave me confidence again will travelling in taxi’s.You are notified at all times as to when your taxi will arrive.Will definitely only use this company from now on.Thank you for making our trip safe and enjoyable.
Joy Craig
Joy Craig
1710108969
Stuart was prompt with the pick up. He was very polite and professional, very personable. Excellent service!
Nathalie Rayner
Nathalie Rayner
1709946031
Great service thanks
JULIE Ànne
JULIE Ànne
1709766535
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