Parcel Delivery

Eureka Maxis Ballarat : Services - NDIS

We do the driving, but as a Eureka Taxis Ballarat passenger, or for anyone requiring extra care, you’re in safe hands with our professional drivers and modern vehicle fleet.
 
Every day, Eureka Taxis Ballarat assists passengers with disability get to and from their life commitments, safely and reliably with our modern vehicle fleet.

We have built trust within the community for the past two years, treating passengers with dignity and respect by assisting them to live out a normal and proactive life, which makes Eureka Taxis the perfect NDIS transport partner for your next trip for all NDIS participants.

As an NDIS transport provider for more than two years, we have a specialised team of experts ready to assist you with your transport needs and offering you the extra care you need.

We understand that having the ability to use safe and reliable transport is key to maintaining your independence so you can continue to live a fulfilling life.

This may mean travelling to work, school or study, or it might mean transport to appointments or social events, no matter what the occasion – Eureka Taxis Ballarat has you covered.

By choosing Eureka Taxis Ballarat, you can use your NDIS transport funding and take control of your travel. Our fleet of vehicles includes taxis and wheelchair accessible vehicles to get you to and from where you need to go in a vehicle suited to your individual needs.

Additionally, unlike others, our call centre is manned by real & local people all day – every day, 365 days a year.

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You will generally be able to access funding through the NDIS for transport support if you are unable to use public transport without substantial difficulty due to your disability. You can refer to your individual NDIS plan to see if you have transport funding available.

For more information about the NDIS and transport funding click here

https://www.ndis.gov.au/participants/creating-your-plan/plan-budget-and-rules/transport-funding

Our dedicated NDIS support team understands that having the ability to use safe and reliable transport is important in maintaining independence. For many this may mean travelling to work, school or study, or it might mean transport to appointments or social events.

To be able to book transport please call 1300 18 33 60 and provide your account number or mobile phone number. Alternatively you can book online at https://book.eurekataxis.com.au or via our smart phone apps.

To get started with a NDIS Account with Eureka Taxis please follow the following link

Yes!

Every one of our drivers are extensively trained to undertake work from any situation. Our NDIS co-coordinators leave very detailed instructions on all NDIS account(s) for driver(s) to see.

M40 / Multi Purpose Taxi Program (MPTP) cards can not be used in conjunction with NDIS funding as per section 9 of the MPTP Terms and conditions. Any driver using M40 / MPTP cards with any other government subsidized payments should be reported to CPV via email mptp@cpv.vic.gov.au 

How Eureka Taxis works within the NDIS

Eureka Taxis NDIS Accounts are available for anyone with a Self or Planned managed transport allowance from the NDIS.

It takes around 7-14 business days for us to complete the setup of your account, draw up and lodge your service agreement as well as get you setup within our system once we have received your signed service agreement.

We will invoice your plan weekly, within 14 days of any trip with a 7 day payment term (unless otherwise negotiated).

For further information please use the obtain more information form above or email ndis@eurekataxis.com.au

How Eureka Taxis works for NDIS Support Coordinators

After more than two years providing mobility access for Australians with disability, we know one thing for certain; every passenger’s needs are different. That’s why we’re flexible when working with you to manage travel for your participants.

As a registered NDIS transport provider, we work directly with Support Coordinators like yourself to understand mobility needs and budget constraints, helping participants to make choices around their individual transport needs.  

We work with you to prevent unnecessarily waste of funds and work towards fraud and unruly behaviours with participants.

Every NDIS participant is treated with dignity and respect on a first come, first served basis.

How Eureka Taxis works within the NDIS

The NDIS is designed to give Australians the freedoms to be able to live independently and to be able to achieve their life goals.
 
That philosophy of control flows right through your relationship with Eureka Taxis and beyond. From trip histories to invoicing, everything is recorded and transparent and integrates seamlessly with all major accounting software packages. 
 
At any point we are able to go back and retrieve job details using the job number, customer name or address and replay the trip in real time using state of the art GPS tracking.

Great taxi service.Friendly, polite and efficient.Will use them regularly.
Kylie Wilkinson
Kylie Wilkinson
1733466333
Courtney Joyce
Courtney Joyce
1733415566
Ebony from Eureka Taxis ( Ballarat ) was extremely helpful with the trip.I’m using crutches & Ebony helped with getting myself out of the taxi & did whatever she could to help myself out.The Best Driver I have run across!This was a review I added from a previous trip with Evony, however this time round I would like to add that Ebony went out of her way to even wait to make sure I was at the right place.Ebony, was extremely caring, much appreciated!Paul Hamilton
Paul Hamilton
Paul Hamilton
1733109712
Prompt and efficient service, polite and helpful driver(Jeff). Recommend Eureka Taxis. Always a pleasure to use this service.
Gwyn Owen
Gwyn Owen
1733004327
Taxi service in Ballarat is wonderful Damien was polite helpful and interesting to talk too have used your Maxi cabs with a friend who I come to stay with those drivers are great too especially when the client is in a wheel chair😊
P Gapper
P Gapper
1732916506
Recently needed the maxi taxi to take my 102 year old father to a number of appointments. The driver Jeff arranged pick up and return trips around Dads needs. Everything went quite smoothly. Thankyou so much for making a difficult time easier for us.
Damien was great .On time and was very pleasant Appreciated him lifting our suitcases in boot.Will use Eureka again next trip.
Susan Benson
Susan Benson
1732013746
The driver was a very respectful person and her time management was very excellent. She was also very generous about sharing information concerning taxi driver profession which is very rewarding and giving excellent customer service to passengers. Eureka Taxis Ballarat the best highly recommend 😊
Noor Lee
Noor Lee
1731883804
Damien is a safe and friendly driver always a pleasure to travel with him feeling safe especially late at night he helps calm travellers
Excellent service very efficient,clean taxi.Very polite driver.
Colin Buckland
Colin Buckland
1731443954
Sadly over charged after confirming price upon booking a taxi. Both collections from each location were 30 minutes past confirmed booking times however all sorted by a very understanding operations manager who took ownership of performance and applied a discount.
Jamie Love
Jamie Love
1731187078
Arrived exactly on time, taxi was clean, driver was friendly and knew the town well. Highly recommend this service.
Allan Roach
Allan Roach
1731117539
Aleigha Bradley
Aleigha Bradley
1731041955
Vivienne to the rescue. Had to urgently return a car key, Vivienne arrived in 6 minutes and was off to return my key ontime. Thank you for the prompt, professional and trustworthy service 👍
REECE CARTER
REECE CARTER
1731011372
Excellent service, a great service, phone charger’s not working,? taxi driver very helpful OK,Regards Kevin.
Kevin Muller
Kevin Muller
1730790711
Awesome 👌
Bradley Beasley
Bradley Beasley
1730601628
Awesome person driving. Great pick up and wait and drop off back to my home. Very nice taxi driver 👌.
Lidija Markovic
Lidija Markovic
1730546689
The driver was on time and very friendly, will definitely book again, happy customer 😊
Dee Keillor
Dee Keillor
1730423155
Friendly and reliable driver.
Luke Kirk
Luke Kirk
1730320151
Jeff was amazing. Nothing was too much trouble for him.
Ilana Reisman
Ilana Reisman
1730006596
Despite an early call and ride, the driver was very helpful and friendly.
Cherie Cleland
Cherie Cleland
1729887427
You are my lifesavers
Absolutely superb, Ebonee is amazing, prompt, helpful and friendly, coulldn’t ask for better service 🙂 highly recommended to all.
EBE Oliver
EBE Oliver
1729133678
Had a couple of delays but the company didn’t charge on the last one. I have found the staff very friendly and helpful, I will use this taxi service again
Zeila Hoare
Zeila Hoare
1729058934
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