Parcel Delivery

Eureka Maxis Ballarat : Services - NDIS

We do the driving, but as a Eureka Taxis Ballarat passenger, or for anyone requiring extra care, you’re in safe hands with our professional drivers and modern vehicle fleet.
 
Every day, Eureka Taxis Ballarat assists passengers with disability get to and from their life commitments, safely and reliably with our modern vehicle fleet.

We have built trust within the community for the past two years, treating passengers with dignity and respect by assisting them to live out a normal and proactive life, which makes Eureka Taxis the perfect NDIS transport partner for your next trip for all NDIS participants.

As an NDIS transport provider for more than two years, we have a specialised team of experts ready to assist you with your transport needs and offering you the extra care you need.

We understand that having the ability to use safe and reliable transport is key to maintaining your independence so you can continue to live a fulfilling life.

This may mean travelling to work, school or study, or it might mean transport to appointments or social events, no matter what the occasion – Eureka Taxis Ballarat has you covered.

By choosing Eureka Taxis Ballarat, you can use your NDIS transport funding and take control of your travel. Our fleet of vehicles includes taxis and wheelchair accessible vehicles to get you to and from where you need to go in a vehicle suited to your individual needs.

Additionally, unlike others, our call centre is manned by real & local people all day – every day, 365 days a year.

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You will generally be able to access funding through the NDIS for transport support if you are unable to use public transport without substantial difficulty due to your disability. You can refer to your individual NDIS plan to see if you have transport funding available.

For more information about the NDIS and transport funding click here

https://www.ndis.gov.au/participants/creating-your-plan/plan-budget-and-rules/transport-funding

Our dedicated NDIS support team understands that having the ability to use safe and reliable transport is important in maintaining independence. For many this may mean travelling to work, school or study, or it might mean transport to appointments or social events.

To be able to book transport please call 1300 18 33 60 and provide your account number or mobile phone number. Alternatively you can book online at https://book.eurekataxis.com.au or via our smart phone apps.

To get started with a NDIS Account with Eureka Taxis please follow the following link

Yes!

Every one of our drivers are extensively trained to undertake work from any situation. Our NDIS co-coordinators leave very detailed instructions on all NDIS account(s) for driver(s) to see.

M40 / Multi Purpose Taxi Program (MPTP) cards can not be used in conjunction with NDIS funding as per section 9 of the MPTP Terms and conditions. Any driver using M40 / MPTP cards with any other government subsidized payments should be reported to CPV via email mptp@cpv.vic.gov.au 

How Eureka Taxis works within the NDIS

Eureka Taxis NDIS Accounts are available for anyone with a Self or Planned managed transport allowance from the NDIS.

It takes around 7-14 business days for us to complete the setup of your account, draw up and lodge your service agreement as well as get you setup within our system once we have received your signed service agreement.

We will invoice your plan weekly, within 14 days of any trip with a 7 day payment term (unless otherwise negotiated).

For further information please use the obtain more information form above or email ndis@eurekataxis.com.au

How Eureka Taxis works for NDIS Support Coordinators

After more than two years providing mobility access for Australians with disability, we know one thing for certain; every passenger’s needs are different. That’s why we’re flexible when working with you to manage travel for your participants.

As a registered NDIS transport provider, we work directly with Support Coordinators like yourself to understand mobility needs and budget constraints, helping participants to make choices around their individual transport needs.  

We work with you to prevent unnecessarily waste of funds and work towards fraud and unruly behaviours with participants.

Every NDIS participant is treated with dignity and respect on a first come, first served basis.

How Eureka Taxis works within the NDIS

The NDIS is designed to give Australians the freedoms to be able to live independently and to be able to achieve their life goals.
 
That philosophy of control flows right through your relationship with Eureka Taxis and beyond. From trip histories to invoicing, everything is recorded and transparent and integrates seamlessly with all major accounting software packages. 
 
At any point we are able to go back and retrieve job details using the job number, customer name or address and replay the trip in real time using state of the art GPS tracking.

25kms and this is how you will be charged.Driver was good, however we waited almost an hour for the taxi to show up due to short staff. But the amount we had to pay was too much.
Chen Cardoza
Chen Cardoza
1752309388
Great service and people 👏
B J Maher
B J Maher
1752208507
nathan latta
nathan latta
1752115354
Very good service
mia
mia
1752023133
Excellent taxi serviceNice to be able to actually talk to an operator.They kept me informed of changes in pickup time.Very courteous and pleasant driver.Very clean cab.Arrived on time.Drove safely and took as direct a route to destination as possible.Great service.Thankyou Eureka
Matthew Adams
Matthew Adams
1751930203
Pleasant drive from L’espresso to Volkswagen with no issues. Would recommend
Kieran Tyrrell
Kieran Tyrrell
1751851034
It’s a good feeling when you’re in good hands with Eureka Taxis. They are reliable, on time, communicate well and a pleasure to drive safely with them.
Jean Hilton
Jean Hilton
1751433618
Had the pleasure of Josh for my two trips tonight. Was on time, explained the charges, careful driving and the taxi was nice and warm and dropped me off right outside the door. Had a lovely, friendly chat on both trips. All my trips with Eureka have been great. Highly recommend. Many thanks
Megan Flakelar
Megan Flakelar
1751179884
Thank you once again Josh for driving my daughter to and from work, making her feel comfortable. Excellent communication and service, I won’t use anyone else 😉
Jo Dimichiel
Jo Dimichiel
1751114130
I am very happy with the service the out the year.Big👍 up to Damien who has picked me up most Wednesday nights.Couldn’t ask for a friendlier driver.Happy Christmas and New Year to everyone at Eureka Taxis see u again on the 29 th January 2025 at 9.45 p.m
A very pleasant young lady and an excellent driver. We got straight to where we were going quickly. Thanks very much.Kate Waud
kate waud
kate waud
1750807644
Was definitely happy with Eureka Taxis Vivian was excellent at arranging our before and after transfers to a Deb ball on a Friday night for 5 people in Maxi Taxi Also thank you to Mathew who did the driving 🙂
Susan Benson
Susan Benson
1750505808
Had Ebony as a driver to help transport my dad home after surgery, car was clean, Ebony was respectful, courteous, and had the best sense of humour. Thanks Ebony
Alysha Charlton
Alysha Charlton
1750396389
Mark, Geoff, Damien, Matthew, Ebony and Vivian are all safe and great friendly drivers who you can chat with if you like. They know how to bring smiles to passengers faces.Great friendly team always love meeting the new drivers too.
Great friendly, prompt, efficient company 10/10
briyn swny
briyn swny
1749944495
Whenever I have booked a taxi with these guys, they show up on time and the drivers are nice and helpful.
T J
T J
1749273313
Matt was great today in the horrible weather, super friendly had a great chat and smooth ride
Tracey
Tracey
1749194801
Keira
Keira
1749074944
Excellent service once again thanks
Rod C
Rod C
1748995860
João Ruivo
João Ruivo
1748844897
Once I found the correct url to book online the booking process went smoothly. There is no online booking link on eurekataxis.com.au, you need to use book.etwv.com.au I was kept informed with text messages of booking and driver assignment and I was able to track the taxi. Jeff arrived on time, car was clean and Jeff was friendly and got me there safely and on time. Overall another excellent service from Eureka Taxis.
Keith Andrews
Keith Andrews
1748564620
Josh the driver was very nice, drove well and was very helpfull. The best taxi service in Ballarat.
Graeme Ryrie
Graeme Ryrie
1748517275
I was picked up promptly. Mark was amazing. He was such a character. Will be using Eureka taxis from now on.
Sharon Hayes
Sharon Hayes
1748404578
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