Wheelchair Transport

Eureka Taxis :: Services :: Wheelchair Access Vehicles (WAV)

Eureka Taxis Ballarat is your only trusted wheelchair transport provider that takes safety and professionalism when transporting wheelchair passengers seriously.
 
Our drivers are rigorously trained in the latest safety and compliance practices to ensure that your journey is safe and enjoyable.
 
We understand that you as a disabled person of our society should not mean that you can not fulfill your life to its full extent.
We will treat you with the respect and dignity you deserve every single day.
 
Our wheelchair vans are stock Renault Masters which have then undergone a rigid prefabrication and recertification to be able to transport you in style and safety.
 
We work with many agencies as well as NDIS self funded and plan managed participants and look forward with a smile and a caring hand to your next trip.

Wheelchairs:

Any wheelchair that has the correct ISO mount points are supported and allowed. If your chair does not have the correct mounts we are not able to transport you and the chair – you will need to disembark the chair (if possible) and fold up the chair or seek alternate transport

Scooters:

All scooters need to have 4 (four) certified mounts. Two of these mounts are to be on the front and two of them must be on the rear, typically near the wheels. If your scooter does not have the correct mounting points, we are unable to transport you in our taxis.

Seatbelts are required by law and MUST be worn by all passengers that wish to sit in the vehicle (or are unable to disembark) whilst the vehicle is in motion. 

Wearing a seatbelt significantly reduces the risk of injury and death in the event of a vehicle roll over or accident / sudden breaking application. 

If your chair has a seatbelt built in – you are not required to wear the seatbelt fitted to the vehicle, providing that the chair has been correctly strapped down.

Unbooked Rates:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 1 SedanDay$4.00$2.004 p/km
$0.715 p/min
Tariff 2 SedanNight$7.80$2.004 p/km
$0.715 p/min
Tariff 3 MaxiDay$4.00$3.093 p/km$1.083 p/min
Tariff 4 MaxiNight$7.80$3.093 p/km$1.083 p/min

Booked Rates:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 7 SedanDay$6.10$2.30 p/km$0.800 p/min
Tariff 8 SedanNight$10.00$2.30 p/km$0.800 p/min
Tariff 9 MaxiDay$6.10$3.450 p/km$1.260 p/min
Tariff 10 MaxiNight$10.00$3.450 p/km$1.260 p/min

Public Holiday Rates Unbooked & Booked:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 5 SedanDay$8.65$2.004 p/km$0.715 p/min
Tariff 6 MaxiNight$8.65$3.093 p/km$1.083 p/min
Tariff 11 SedanDay$10.90$2.300 p/km$0.800 p/min
Tariff 12 MaxiNight$3.60$3.450 p/km$1.260 p/min

ExtraPrice
Booking Fee$2.10
Late night fee$3.80
Holiday fee$4.65
CPV Levy Recovery Fee$1.16 (including GST)
Premium Services Booking Fee$11.00
Wheelchair / Scooter Lifting Fee$30.00
Call Out Fee$10 ++
Cleaning feeUp to $120

Terms & Conditions


* For 5-11 passengers (including a person(s) who uses a wheelchair or of other mobility aid) or where the hirer, specifically requests a larger then standard vehicle regardless of the number of passengers (except where the booking is for a person(s) who uses a wheelchair or other mobility aid)
**Holiday rate applies all day Christmas Day, Boxing Day, New Year’s Day; and from 6PM on New Year’s Eve. It also applies from 7PM on the evenings prior to other Victorian public holidays until the morning of the public holiday for all unbooked fares and are from midnight to midnight for booked fares.
*** When the hirer specifically asks requests the hire of as premium service vehicle and agreed to the charge of up to $11 per trip.
**** A cleaning fee of up to $120.00 applies if the passenger soils the vehicle with food, drink and other bodily fluids. Whether this fee is charged is left up to the discretion of the driver.
***** Call out fees are charges in increments of $10. 10-20Kms = $10, 20-30Kms = $20
, 30-40Kms = $30, 40-50Kms =$40, 50-60Kms = $50, 60+ / Melbourne Airport = $60 excluding Melbourne city and beyond.

****** Tolls (Both Eastlink & Citylink) are extra as per the signposted rates sticker in the vehicle and are added on top of the metered fare.

Excellent service! I called to book 2 separate services and the operator was fantastic and the drivers were very friendly vehicles very clean! I highly recommend Eureka Taxi’s 😊⭐⭐⭐⭐⭐⭐😊
Amelia Savy
Amelia Savy
1778108240
Carlee Kerr
Carlee Kerr
1777441168
Eureka Cabs is a very dependable , local transport service.Have enjoyed this service for sometime now.Arrive as per the estimated arrival time .Very direct routes taken to the destination .Driver very pleasant,respectful, and courteous.Thanks again Eureka.
Matthew Adams
Matthew Adams
1777026064
Very smooth safe ride with friendly driver
Dave Cass
Dave Cass
1776837305
Benjamin Sharpe
Benjamin Sharpe
1776643294
I love this local firm! I get to talk to a person to book, and it’s nice to track the car on its way to me. I really enjoyed chatting to our driver, Ebony. Thank you for a relaxing trip!
Ingrid Szikla
Ingrid Szikla
1775620475
Jeff was on time and got me where I needed to go. Another pleasant trip with Eureka thankyou
PennyLou Brown
PennyLou Brown
1773979775
Great service very accommodating and lovely driver highly recommend Eureka taxi
Excellent service once again thanks
Rod C
Rod C
1772417366
Jeff the taxi driver great with Nathaniel and Deja they enjoyed their trip and always enjoy their trips with Jeff. Eureka taxis are great I recommend them to anyone I am a happy customer 👍
Pam Whykes
Pam Whykes
1772056027
I booked Eureka Taxis some weeks ago to attend a wedding. They arrived right on time to take us and were there when we were ready to leave. There is nothing worse than waiting or not being able to get a ride home at all at the end of a big day/night, so we were very appreciative of our drivers! Probably a little bit more than an uber or taxi, but worth it for the peace of mind. Highly recommend!
KerrieF
KerrieF
1771919222
Always excellent service!
Valerie
Valerie
1770857100
Magnificent a great experience
Shane Waterman
Shane Waterman
1770440852
I was picked up promptly. Drivers are ALWAYS helpful and great to chat with. Their knowledge of Ballarat is a bonus. It’s great to get a cab driven by someone that I feel totally comfortable with. I will only use Eureka Taxis.
Sharon Hayes
Sharon Hayes
1769663191
Booked a taxi with Ebony to train station from Eureka Motor Park after attending a conference. She was on time, friendly, helpful and had a lovely ride and nice chat on the way. Highly recommend, was wonderful to have a female driver…❤️
Susan Ferguson
Susan Ferguson
1768304781
Fantastic service from Matthew and his team. Always safe, reliable and attentive to customers needs.
Michael Gill
Michael Gill
1766272357
Beautiful experience..My first taxi in Ballarat… It was amazingHighly recommended
Niko Drauna
Niko Drauna
1766118531
What a fantastic taxi company. From the time you book to pick-up then drop off the staff are wonderful. I have used different taxi companies in the past but Eureka is now ( and has been for awhile ) my go-to ride.They are friendly and helful, polite and when you feel like a chat they will chat but when you want a quiet ride they understand and will give you a peaceful drop-off.Yes i am going on about this company but its not often that you get such great service with taxis and this one is one of few that deliver customer satisfaction.Until i need you again Thanks .Alison
Al Stasek
Al Stasek
1765852795
Mary Reid
Mary Reid
1765438868
Jenette Callow
Jenette Callow
1764640995
You are perfect Ebony. Thank you 🙏
Excellent. Great service. They really go above and beyond.
Nathan Anderson
Nathan Anderson
1764467272
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