Wheelchair Transport

Eureka Taxis :: Services :: Wheelchair Access Vehicles (WAV)

Eureka Taxis Ballarat is your only trusted wheelchair transport provider that takes safety and professionalism when transporting wheelchair passengers seriously.
 
Our drivers are rigorously trained in the latest safety and compliance practices to ensure that your journey is safe and enjoyable.
 
We understand that you as a disabled person of our society should not mean that you can not fulfill your life to its full extent.
We will treat you with the respect and dignity you deserve every single day.
 
Our wheelchair vans are stock Renault Masters which have then undergone a rigid prefabrication and recertification to be able to transport you in style and safety.
 
We work with many agencies as well as NDIS self funded and plan managed participants and look forward with a smile and a caring hand to your next trip.

Wheelchairs:

Any wheelchair that has the correct ISO mount points are supported and allowed. If your chair does not have the correct mounts we are not able to transport you and the chair – you will need to disembark the chair (if possible) and fold up the chair or seek alternate transport

Scooters:

All scooters need to have 4 (four) certified mounts. Two of these mounts are to be on the front and two of them must be on the rear, typically near the wheels. If your scooter does not have the correct mounting points, we are unable to transport you in our taxis.

Seatbelts are required by law and MUST be worn by all passengers that wish to sit in the vehicle (or are unable to disembark) whilst the vehicle is in motion. 

Wearing a seatbelt significantly reduces the risk of injury and death in the event of a vehicle roll over or accident / sudden breaking application. 

If your chair has a seatbelt built in – you are not required to wear the seatbelt fitted to the vehicle, providing that the chair has been correctly strapped down.

Unbooked Rates:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 1 SedanDay$4.00$2.004 p/km
$0.715 p/min
Tariff 2 SedanNight$7.80$2.004 p/km
$0.715 p/min
Tariff 3 MaxiDay$4.00$3.093 p/km$1.083 p/min
Tariff 4 MaxiNight$7.80$3.093 p/km$1.083 p/min

Booked Rates:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 7 SedanDay$6.10$2.30 p/km$0.800 p/min
Tariff 8 SedanNight$10.00$2.30 p/km$0.800 p/min
Tariff 9 MaxiDay$6.10$3.450 p/km$1.260 p/min
Tariff 10 MaxiNight$10.00$3.450 p/km$1.260 p/min

Public Holiday Rates Unbooked & Booked:

Tariff:Type:Time:Flagfall:Distance:Time:
Tariff 5 SedanDay$8.65$2.004 p/km$0.715 p/min
Tariff 6 MaxiNight$8.65$3.093 p/km$1.083 p/min
Tariff 11 SedanDay$10.90$2.300 p/km$0.800 p/min
Tariff 12 MaxiNight$3.60$3.450 p/km$1.260 p/min

ExtraPrice
Booking Fee$2.10
Late night fee$3.80
Holiday fee$4.65
CPV Levy Recovery Fee$1.16 (including GST)
Premium Services Booking Fee$11.00
Wheelchair / Scooter Lifting Fee$30.00
Call Out Fee$10 ++
Cleaning feeUp to $120

Terms & Conditions


* For 5-11 passengers (including a person(s) who uses a wheelchair or of other mobility aid) or where the hirer, specifically requests a larger then standard vehicle regardless of the number of passengers (except where the booking is for a person(s) who uses a wheelchair or other mobility aid)
**Holiday rate applies all day Christmas Day, Boxing Day, New Year’s Day; and from 6PM on New Year’s Eve. It also applies from 7PM on the evenings prior to other Victorian public holidays until the morning of the public holiday for all unbooked fares and are from midnight to midnight for booked fares.
*** When the hirer specifically asks requests the hire of as premium service vehicle and agreed to the charge of up to $11 per trip.
**** A cleaning fee of up to $120.00 applies if the passenger soils the vehicle with food, drink and other bodily fluids. Whether this fee is charged is left up to the discretion of the driver.
***** Call out fees are charges in increments of $10. 10-20Kms = $10, 20-30Kms = $20
, 30-40Kms = $30, 40-50Kms =$40, 50-60Kms = $50, 60+ / Melbourne Airport = $60 excluding Melbourne city and beyond.

****** Tolls (Both Eastlink & Citylink) are extra as per the signposted rates sticker in the vehicle and are added on top of the metered fare.

Very happy with super friendly drive
Steve Johnson
Steve Johnson
1762996663
Damien picked us up at short notice and was spot on time to pick us up. Very easy to talk with and showed interest in what we were doing. Would highly recommend.
Brett Godden
Brett Godden
1762646414
Great day for Mums 101st Birthday party fun and friendly drive to and from Golf Club with Matt. We had a good laugh today.
Tracey
Tracey
1762587437
Damien was very friendly and well mannered and a smooth driver, well spoken. Comfortable seat.
Elizabeth Dyer
Elizabeth Dyer
1762510202
Jeff the taxi driver was great with Nathaniel he enjoyed his trip. A happy customer 👍
Pam Whykes
Pam Whykes
1762490212
Prompt courteous service.Driver knew location.
Ron Hayward
Ron Hayward
1762488022
Was really great to have a person answer the phone and give great service rather than an automated voice and options. Thanks Eureka Taxis.
Efficient service and a lovely driver – Damien! Thankyou for the chat about the music artists, very knowledgeable
Wendy Bell
Wendy Bell
1761997898
Friendly, on time and great service
Pippa Rose
Pippa Rose
1761709512
Great service, communication and friendly driver.
Garry Whyte
Garry Whyte
1760662872
I always have high respect for Eureka Taxi. The drivers are absolutely polite and helpful. Their time management is super excellent. The best part is when I ring their office for booking, it is the real people who will pick the call and not a recording. My driver today Mr.Damien, he is super amazing, polite, kind and very respectful. Eureka Taxi the best I highly recommend 👌
Noor Lee
Noor Lee
1759649954
Eureka Taxis are the best. Honest Aussie drivers who actually help you with luggage, they understand customer service and treat women with respect.
Jodi Randall
Jodi Randall
1759616989
Amazing service. Friendly and helpful and always on time. Cars are always clean
Ange
Ange
1759203017
Lovely helpful & friendly driver. Adjusted the seat & allowed Mum the time she needed to get in & out of car with full leg brace. Thank you
Daniel Wasson
Daniel Wasson
1758596456
Jeff was great
Rosie Pitman
Rosie Pitman
1758497004
Great service as always. Friendly drivers, good local knowledge, and far better than Uber. I continue to use Eureka as the drivers and supports are fantastic.
james treloar
james treloar
1758416814
Great work and great staff
Tom Wilson
Tom Wilson
1758291523
Amazing service
dom sablovs
dom sablovs
1758291520
Josh A
Josh A
1758291505
Change of drop off was no problem.. Freindly
Jason Robinson
Jason Robinson
1758161162
Great taxi service and very reliable!
Matthew was a bloody ripper bloke, good conversation & a few laughs!
Terry Mitchell
Terry Mitchell
1757072248
Had a couple of delays but the company didn’t charge on the last one. I have found the staff very friendly and helpful, I will use this taxi service again
Zeila Hoare
Zeila Hoare
1756944454
Mark, Geoff, Damien, Matthew, Ebony, Shaun and Vivian are all safe and great friendly drivers who you can chat with if you like. They know how to bring smiles to passengers faces.Great friendly team always love meeting the new drivers too.
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